faqs

Can’t seem to find what you’re looking for? Read through our most frequently asked questions. Still stuck?! Then please get in touch with our team who are on hand to help you as best we can!

All orders are delivered to your school or club on the dates shown on the deadlines page.

Please contact us directly and arrange collection directly with us. You can collect from our studio based in Dorchester

Don’t panic! Please contact us to discuss. We can check that the school supplied us artwork. If possible we will arrange with you how to get some artwork done and sent to us.

If possible it makes the process simpler if you place each child’s order separately as all orders are delivered back to school to individual classes.

If the products are still available online then yes. If it is after the deadline, you will have to contact us to arrange collection or we may be able to deliver for a small fee as the products will no longer be able to be sent back to the school.